CONDITIONS OF USE
Sheep & Raven Coffee Co. provides our services to you subject to the following Terms and Conditions. If you visit or shop within this website, you accept these Terms and Conditions. Please read them carefully. Upon purchase of any product listed at SheepandRavenCoffee.com you are bound by these Terms and Conditions as you have confirmed and accepted your compliance at the checkout.
ELECTRONIC COMMUNICATIONS
When you visit SheepandRavenCoffee.com or send e-mails to us (Sheep & Raven Coffee Co.), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sheep & Raven Coffee Co. and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sheep & Raven Coffee Co., with copyright authorship for this collection by Sheep & Raven Coffee Co., and protected by international copyright laws. You DO NOT have the right to re-sell any material you might have acquired freely or through purchase without written permission, or purchased from Sheep & Raven Coffee Co.
TRADE MARKS
Sheep & Raven Coffee Co. and SheepandRavenCoffee.com trademarks and trade dress may not be used in connection with any product or service that is not Sheep & Raven Coffee Co., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sheep & Raven Coffee Co. or the SheepandRavenCoffee.com website. All other trademarks not owned by Sheep & Raven Coffee Co. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sheep & Raven Coffee Co. or its subsidiaries.
LICENSE AND SITE ACCESS
Sheep & Raven Coffee Co. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sheep & Raven Coffee Co. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sheep & Raven Coffee Co. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sheep & Raven Coffee Co. and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Sheep & Raven Coffee Co., or Sheep & Raven Coffee Co. name or trademarks without the express written consent of Sheep & Raven Coffee Co. Any unauthorized use terminates the permission or license granted by Sheep & Raven Coffee Co. You may not use any of Sheep & Raven Coffee Co., SheepandRavenCoffee.com logo, Registered Business Name or other proprietary graphic or trademark as part of a link, public/ private video content, screencasts, personal blog’s, product endorsement without express written permission.
PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY
Please see https://sheepandravencoffee.com/refund_returns/ for our details refund and returns policy.
Domestic Shipping Policy
PLEASE NOTE: SheepandRavenCoffee.com does NOT ship food and consumable goods including coffee at this time.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses
SheepandRavenCoffee.com will ship to addresses within the domestic United States.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active within 24 hours of the next business day.
Customs, Duties and Taxes
SheepandRavenCoffee.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SheepandRavenCoffee.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S